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Computer Blog - thebroadroom.net: September 2007

Disclaimer: all of the following is purely from personal experience. TheBroadroom.Net urges you to use your own instincts, common sense, and willingness to take risks when applying any of the information below.

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Rules automatically created for the program: Symantec LiveUpdate part 3
posted by Colleen Shirazi, Saturday, September 29, 2007 at 9:57 AM (Pacific)

Okay...here's what seems to work. You do the Google Answers thing...open NIS 2005, personal firewall, configure, programs. Select all the programs in the box, remove, run the program scan.

Once that's done, follow the prompts and Finish. Look for the entries in the box that say Symantec LiveUpdate. Change them all to Permit All (rather than Automatic). Restart your computer.

Because you've just deleted all of the firewall entries, NIS will prompt you every time a new program tries to access the Internet. Proceed as you normally would.

One of the prompts will be for Symantec LiveUpdate. As soon as you see this, pop open NIS again and double check the Symantec LiveUpdate entries. If any now says Automatic, change it to Permit All. I had to do this only once and so far it seems to have worked (I checked back a few times after that).

I don't know if it's relevant, but I had installed iTunes (don't ask) right before the popup starting popping up. I went back and uninstalled it (I don't need it). Then I noticed Apple had installed some other junk on my computer so I went back and uninstalled that too.

Bet you fifty bucks it was the iTunes.

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Rules automatically created for the program: Symantec LiveUpdate part 2
posted by Colleen Shirazi, Friday, September 28, 2007 at 9:53 AM (Pacific)

I can see this is going to turn into a saga.

I tried this last night: Rules automatically created for the program: Symantec LiveUpdate. It worked last night.

After I booted up again this morning, the popup reappeared. Tried this:

(Okay, it was in Google Answers, now I can't find it. It involved running the same program scan, then manually configuring the LiveUpdate entries to "permit all," then restarting the computer.)

This doesn't work either.

I highly suspect one of the Symantec updates screwed it up in the first place. I don't know if it's sheer incompetence, or a sordid attempt to force Norton users to "upgrade" to a newer version of NIS, but it SUCKS. It's UNNECESSARY, there should be NOTHING TO FIX.

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Rules automatically created for the program: Symantec LiveUpdate
posted by TheBroadroom.Net, Thursday, September 27, 2007 at 11:11 PM (Pacific)

I kept getting this, in annoying popup form (Norton Internet Security 2005 AntiSpyware Edition).

I went to the Symantec site...their database was useless, but their tech support wasn't.

You are to go to your Norton personal firewall, configure, programs. Click inside the list, select all (control+A), remove. Basically you're going to delete all of the programs in there and have Norton re-detect them.

After that, run the scan. Let everything run completely. When it's finished, restart your computer.

So far, knock wood, it seems to have worked.

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