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Computer Blog - thebroadroom.net
Disclaimer: all of the following is purely from personal experience. TheBroadroom.Net urges you to use your own instincts,
common sense, and willingness to take risks when applying any of the information below.
Now I'm in the queue at Dell...
posted by Colleen Shirazi,
Monday, May 15, 2006
at 7:21 PM (Pacific)
Let's see...first, we had telephone operators. These were nice women who used to pick up the phone and route the call whenever you called a business.
Next...we had telephone tech support, where typically a geek would pick up the phone and, albeit sometimes grudgingly, answer your question when you had to call about a computer related issue.
Then, we had Indian call centers...where someone in Bangalore would pick up the phone and answer your question...some of these are quite good, others bizarrely incompetent...
Then we had online chat support where someone (presumably in Bangalore) would get online in a Java applet and try to answer your question.
Now--get this!!! Before you find this out yourself and perish from sheer amazement. Now, there's a queue for the Bangalore chat support! A queue! All of our Bangalore chat support guys are busy!Labels: dell
0 Comment(s)
 
Holy Christmas, scratch that last post...
posted by Colleen Shirazi,
at 7:15 PM (Pacific)
I tried downloading an update for Sonic DigitalMedia Plus v7...but it won't install. It says it can't find a valid version of Sonic DigitalMedia Plus v7 in this computer!!!!! Hello, it was pre-installed?Labels: dell
0 Comment(s)
Dell computer, Sonic DigitalMedia Plus v7
posted by Colleen Shirazi,
at 7:01 PM (Pacific)
Just a quick note to you (poor bastards) who own Dell computers that came with Sonic DigitalMedia Plus v7 pre-installed in them. Don't bother going to the Sonic site if you have any problems with DigitalMedia Plus v7. Or, at least I couldn't find anything about that program on the Sonic site.
Au contraire, go directly to the Dell site. They actually have upgrades available for download there.Labels: dell
0 Comment(s)
Fn key not showing onscreen display on a Dell laptop
posted by Colleen Shirazi,
Saturday, February 11, 2006
at 12:59 AM (Pacific)
Here's a bugger. Dell laptops (at least the one I looked at) are supposed to show battery status using Fn + F3, volume using Fn + PageUp or Fn + PageDown, and screen brightness using Fn plus the up or down arrow keys.
Fine...this one suddenly stopped showing the onscreen display. The volume and brightness controls still worked, but you couldn't see the horizontal bar. Of course for battery status, the horizontal bar is the thing.
What you want is Dell QuickSet. There might be an icon for it in your system tray (unless you've manually cleared it, isn't there an icon for everything there?) or else go to Start, All Programs, Dell QuickSet.
Here is where you can actually toggle the onscreen display on and off. If it shows it's on, trying toggling it off and then on.Labels: dell
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